Winmatch Contact Us
Reach Out to Our Support
Connect With Us
help@winmatch.com
+91 86753 15681
Round-the-clock help directly on our platform
@winmatch_assistance
Service Response Promise
Common Questions
What's the account verification process?
For account verification, go to your profile area and click "Account Verification." Submit clear images of your identification, a recent photo, and address proof. Verification typically finishes within 24 hours.
Which payment options do you support?
We provide numerous payment choices including UPI, Internet Banking, PayTM, PhonePe, credit/debit cards, and multiple e-wallets common in India. Every transaction is encrypted and protected.
What's the withdrawal processing time?
Standard withdrawals complete within 15 minutes to 4 hours, based on your payment method. Premium members receive priority processing for quicker withdrawals.
How do I activate welcome bonuses?
Fresh players can activate welcome bonuses by completing their first deposit and applying the appropriate bonus code during the payment process. Check the promotions section for active offers.
Where can I get help with gaming concerns?
We encourage responsible gaming. Reach out to our support team to explore options like spending limits, breaks, or account restrictions. We also offer access to professional assistance resources.
Premium Member Support
Distinguished premium members receive personalized care and priority service.
Direct access via dedicated line for urgent assistance
Skip regular queues with premium priority handling
Want premium status? Contact us to discover our exclusive premium program benefits and qualification requirements.
Safe Gaming Initiative
We maintain commitment to creating a secure and responsible gaming environment for every player.
Connect with our responsible gaming specialists at: safegaming@winmatch.com
We collaborate with multiple gambling support organizations across India to guarantee you receive professional assistance when required:
- • Hope Trust Foundation, Hyderabad
- • National Gambling Support Helpline
- • Anonymous Recovery Foundation
For account restriction requests, contact our support team or access your profile settings.
India's Premier Gaming Assistance Experience
Our multilingual team provides service in Hindi, English, Tamil, Telugu, and additional regional languages for your convenience
Protected & Private
Every communication secured with SSL encryption
Authorized & Compliant
Operating under official gaming licenses
Quick Response
Typical resolution duration: 10 minutes
Continuous Support
Always accessible, never offline